Last week I posted my thoughts on Home Depot’s customer service. In the interest of fair and balanced coverage, I should really discuss what I hate about Lowe’s.
Four years ago I bought a fridge there. It was the first purchase I had made at Lowe’s. When they delivered the fridge, it was [...]

Seth Godin recently posted about his experience at Home Depot, and Lindsey recently had her own encounter with that famous customer service. It all got me thinking about my biggest problem with the superstore. Something has gone wrong with their strategies to get customers to buy more, and I have just about given [...]

So today we closed on our 2nd mortgage refi. We pulled some cash out of the equity so we can make some improvements around the house. It will be good to get the ol’ place fixed up.

Clearly the house needs a lot, but we are planning on using this money for windows and [...]