So I decided to call AT&T about this matter.  I didn’t really expect them to do anything, I wouldn’t blame them if they said they couldn’t.
After I explained the situation, she tried to give me the Simplexity customer service number.  After I told her I had been down that route, she said,
“How much was the [...]

Building a brand can be a difficult thing.  It takes honesty, work, and certainly a bit of money.
So what if you buy a company that has a damaged brand?  What if you damage a brand by buying it?
I hate rebates.  Usually I forget to write a period in the correct spot on the rebate form, [...]

The first thing that comes to mind when I think of Customer Service is the college kid on the other end of the line each time I call Qwest. In reality, nearly every job involves serving a customer–not just those serving the traditional customer. The customers for the internal IT department are the other [...]